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We provide Certified Service & Parts, a worldwide program which provides best-in-class service and parts, is validated annually with performance audits designed to drive continuous improvements within our service network. We are committed to your satisfaction by supplying reliable, responsive, and superior service excellence and parts availability.


You bought the best, keep it that way! It's your assurance you will receive the ultimate standard of service from trained technicians who understand your equipment to fix it right the first time. Our network utilizes a parts distribution model employing qualified professionals to distribute original equipment manufacturer (OEM) parts in your marketplace efficiently and affordably. OEM parts are critical to return to profitable operations efficiently while maintaining your original equipment specifications, retaining agency approvals, ensuring employee safety, and preserving the warranty and lifespan of the equipment.

Our Service Program cornerstones demonstrate our commitment to your satisfaction and ensure the network is capable and prepared to provide you the best in-class service and parts.

About Us




Contact Us

We are here to help! You are welcomed to send us your inquiries and/or suggestions via the feedback form. Or you may reach us via live chat (Bottom Right hand side), email, or phone.

The more info you provide to us, the more effectively help we can support.





Phone: +1- 800-916-6486

Fax: +1- 800-916-6486

Email: info@novoquad.com




    USA Office:


Novoquad, Inc

PMB 7449

2711 Centerville Rd., Ste 120,Wilmington, DE 19808

Phone: +1- 800-916-6486


Mailing address:

PO Box 478, Metuchen, NJ 08840 USA


   Hong Kong Office:

Novoquad Group Holding Limited

213 Queen’s Road Central, Hong Kong

Phone: +852-81916486

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